Chargeback reason code 1370. About Visa chargeback reason codes.
Chargeback reason code 1370 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. Expedited Dispute Resolution forms will not be allowed. Our CSR will help you throughout the chargeback procedure. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse About Mastercard chargeback reason codes. Documentation must be a direct result of cardholder communication. Understanding chargebacks and how to help prevent them is detrimental to running your business. This code applies when a cardholder claims to have returned merchandise or cancelled services, but the credit did not appear on the Why did I get a chargeback with Visa reason code 13. That is because the Visa chargeback reason codes provide the primary reasons why Visa made the chargebacks. It gets worse. To make it easier for you to recall what chargebacks are, here is a short description of the process. Chargebacks under this code also include disputes regarding merchandise or services that don’t resemble their pictorial Chargeback reason codes. Search the Chargeback Reason Code Database. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or General Information about Reason Codes. Credit and debit card issuing networks created Chargeback Reason Codes for merchants to understand why customers dispute purchases and fight those disputes the right way. With the overhaul of their reason code system, Visa divided reason code 83 into multiple different codes, including 10. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim About Discover chargeback reason codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or Chargeback reason codes were created to standardize the list of acceptable reasons why a bank may file a credit card chargeback or debit chargeback on their customer’s behalf. About American Express chargeback reason codes. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse On the benign end, a cardholder may file a reason code DP chargeback against a transaction that looks like a duplicate charge, even though they actually authorized both transactions. The Visa chargeback reason code 13. Solution Case Studies Partners Company Blog Resources Data & Compliance When a chargeback request is filed a chargeback reason code is assigned to the claim. 2 – CBK: Incorrect Transaction Code To ensure chargeback and retrieval cases are addressed promptly, please ensure all requested documentation supplied to the Elavon Chargeback Team is legible and sets out all requested information. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim The Visa chargeback reason code 13. This code applies when customers claim to have a receipt from either a voided transaction or a credit, but the transaction hasn’t been processed. 4 applies when a cardholder disputes a credit card charge made in a card-not-present environment. A dispute or chargeback retrieval request is a request from a cardholder to the card issuer for a copy of the original transaction receipt. Credit and debit card issuing networks created Chargeback Chargeback Reason Code Categories The 151 chargeback reason codes across the four major credit card companies can generally be grouped into five different categories. Visa Chargeback Reason Codes: What They Mean. ” This code indicates that the cardholder claims they returned merchandise or canceled their services with the merchant, but did not receive a Issuing banks assign a reason code to every chargeback. On the malicious end, a cardholder may file an entirely bogus dispute simply because they want to get out of paying for an item. 2024-04-09 08:36. It occurs when a cardholder claims the merchandise or services received did not match the written or verbal description. Fraud (10)& Authorization (11) Debited Day 1. This code is often used when there's a discrepancy between the product or service description and what the customer actually received. Each code explains why a cardholder or issuing bank has disputed a transaction. There are many chargeback codes that MasterCard uses in order to organize and streamline its chargeback process. Code Category A Visa chargeback reason code is a number that identifies the reason why a cardholder disputed a transaction that led to a chargeback. Dispute Category. What should I do when I have to lodge a chargeback claim? Answer: Cardholders can contact us via Online Chat in Mobile Banking and Internet Banking, or call our Customer Service Hotline (2691 2323) for enquiry and request a chargeback. For example, 10. The shorthand description is “Incorrect Account Number. Select a tab to see the possible reason codes for each dispute event category, divided by scheme. S. Each of the major card brands Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid About Visa chargeback reason codes. The reason code helps categorize the chargeback for the card network and issuing bank, and it also tells the merchant how they can fight the chargeback based on the corresponding reason for the transaction. 4808 – Authorization-Related Chargeback – Cardholder-Activated Terminal (CAT) 3 Device. You’ll receive The following reason codes are used in cases in which the cardholder disputes the transaction for a specific reason. It describes several reason codes including airline transaction disputes, automatic payment disputes, altered amounts, expired cards, and A common chargeback reason code is 13. Discover Chargeback Process Decoded. Visa chargeback reason code 13. Original Credit Not Accepted. Amex: C02, C04, C05. Even though it partners with select financial Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRR Visa: 1360, 1370, 1380. Although each card network has its own chargeback reason codes, their end goal is the same: Clearly describe why a customer is disputing a transaction. Below is a table of common Visa chargeback codes: Code Description; 12. Take the time to note the following dispute reason codes for Visa. Enter your chargeback reason code and get a detailed explanation of what it means, how to fight the chargeback, and how to prevent similar disputes in the future. General Information about Reason Codes. But to win, you will need to understand exactly what is going on – and the "reason" doesn't necessarily match the root cause. 6 occurs on chargebacks where the cardholder claimed credit or a voided transaction receipt was not processed. Each code specifies the nature of the dispute, guiding merchants on the type of evidence required to contest the chargeback. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse The Visa chargeback reason code 13. 6? Chargeback reason code 13. It is a chargeback that occurs when a cardholder disputes a transaction and alleges that the merchant failed to use EMV-compliant About American Express chargeback reason codes. The process is often troublesome; most times, reason codes do not show the actual basis why customer is disputing a transaction. Fraud - Card Not Present What is a Chargeback Reason Code? A chargeback reason code is usually a 2- to 4-digit alphanumeric code. amount is too low to justify the effort in gathering compelling evidence. 7? The Visa chargeback reason code 13. 1 is an updated version of legacy reason code 30, which was phased out under the Visa Claims Resolution initiative. reason code. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized Visa chargeback reason code 13. Visa’s process introduces four dispute categories and associated numerical labels (Fraud – 10, Authorization – 11, Processing Errors – 12, Consumer Disputes – 13) under which the renamed reason codes will be placed. It’s important to look up the code to understand why a transaction, good, or service was disputed in order to properly present a solid case to win the chargeback. Learn the details, the cause, how to respond and how to prevent Visa Reason Code 13. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must About Visa chargeback reason codes. The burden is put on the banks to figure out whether the chargeback reason code is legitimate or a case of fraud. 4 chargebacks: Most Common Chargeback Reason Codes #1: Fraudulent Transactions or No Cardholder Authorization. This list was generated 5/4/2022. However, chargeback reason codes are not always a reliable reflection of the real cause of the dispute. The request is usually made when the cardholder is disputing a charge on their credit card statement. EMV Liability Shift Counterfeit Fraud A cardholder has disputed the transaction, claiming that either a fraudster or an unwitting participant authorized the transaction without the cardholder's knowledge. Fraudulent transaction chargebacks happen when a cardholder does not recognize a charge on their card. ” When a merchant sees this reason code, it means that they presented a transaction to the cardholder’s issuing bank after the deadline for doing so. Mastercard: 53, 60. Learn more about Mastercard chargeback reason code Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. Knowing these categories helps you further understand the chargeback and identify any problems within your payment solution, customer service, and sales processes. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. It is subject to change and may not include every currently known dispute reason code. Below is a list of all the major reason codes you will see from chargebacks resulting from criminal fraud, friendly fraud or merchant error. 3, where the cardholder disputes that the goods or service received was not as described or is defective. The major card networks have unique reason code systems, and banks use separate tools About Visa chargeback reason codes. Understanding the true meaning of chargeback reason codes is one of the more complex parts of the chargeback representment process. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse You'll learn about the major categories of chargeback reason codes: fraud, authorization errors, processing errors, customer disputes; You'll learn about the usual types of chargeback reason codes due to fraud (not authorised or recognised transactions, fraudulent processing, monitored merchant or monitored card, the EMV liability shift); About American Express chargeback reason codes. Hence, the issuer will process the chargeback based on the initial expectation of a refund. 6 is an updated version of legacy reason code 85, which was phased out under the Visa Claims Resolution initiative. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim RuPay Card holder Dispute Chargeback Reason Codes: 1) Retrieval Request Reasons and Reason Codes. These reason codes are meant to help merchants understand why the transaction was disputed. 4808: Authorization not obtained When they do, you’ll be given an alphanumeric string of text that helps to identify the chargeback – called a chargeback reason code. ” This reason code is used when a transaction is posted to the wrong account number. Chargeback Reason Code Categories The 151 chargeback reason codes across the four major credit card companies can generally be grouped into five different categories. These reason codes explain the reason for the dispute. Charge-back Reason Codes VISA ® 10. Visa Chargeback Reason Codes are divided into six general groups, with 22 subcategories (codes): 1. Chargeback Reason Codes Demystified. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim In that case, Chargeback Reason Codes is a set of alphanumeric codes developed by banks to help cardholders select specific reasons for filing a chargeback. Credit card networks have their chargeback reason codes. This is the most common chargeback code seen amongst Camspot software customers during Q1 2023 (nearly one third of all chargeback cases). 1 – CBK: EMV Liability Shift Counterfeit Fraud 10. Merchants are responsible for the transaction if no EMV reader was For each claim, you must craft your representment to suit the reason code under which the bank filed the chargeback. 1 – CBK: Late Presentment 12. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse 07/19/10 Added two new MasterCard Reason Codes: Reason Code 70 Chip Liability Shift; Reason Code 71 Chip/PIN Liability Shift. Discover: 8002, RN2. 1. 4 falls under the “Processing Errors” category. 7 falls under the “Consumer Disputes” category. There is any number of situations in which the reason code may not reflect the real cause behind the 4807 – Warning Bulletin. You are contractually obliged to retain transaction documentation for a minimum period of 13 months from processing date. Merchant Responses to Allocation Disputes Common Mastercard chargeback reason codes. Fraudsters sometimes hack the card chip's circuitry, but more often this is accomplished by simply wiping a card instead of using the chip for a purchase. APPLIES TO REASON CODES. Breaking down a chargeback This Mastercard chargeback reason code is associated with transactions the cardholder claims they didn't authorize, which can sometimes be a result of fraud or potential mistakes by the merchant. 3 – CBK: Requested/Required Authorization Not Obtained 12. That means the cardholder expected to receive the money within a specific period but did not see it. Identifying the About American Express chargeback reason codes. 7 %µµµµ 1 0 obj >/Metadata 10055 0 R/ViewerPreferences 10056 0 R>> endobj 2 0 obj > endobj 3 0 obj >/ExtGState >/XObject >/ProcSet[/PDF/Text/ImageB/ImageC Reason code Description Evidence required; 10. The cardholder may also claim that a counterfeit card authorized a transaction from his or her account. These disputes are submitted through the Visa “collaboration” workflow, meaning Visa will not Chargeback reason code 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. The following is a list of chargeback reason codes along with their categories and an explanation of what each one means, covering the major card schemes. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse What is Visa chargeback reason code 12. It is given by the issuing bank when a chargeback is initiated. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1=1010, 1370. 7, “Cancelled Merchandise / Services,” occurs when a cardholder claims that they did not receive the merchandise or services they paid for because the order was canceled by the cardholder or merchant. 06/25/10 Per Bank Card Regulat ion Updates: Updated MasterCard Codes: 08, 31, 55, About Mastercard chargeback reason codes. The fastest way to resolve a chargeback is to look at the reason code. In our previous blog posts, we have discussed chargebacks, how they happen, and how to prevent them. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 4. What is Mastercard chargeback reason code 4842? Mastercard chargeback reason code 4842 falls under the “Point-of-Interaction Error” category. Check out the definitive guide to all Visa, Mastercard, A dispute often has a reason code associated with it. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is Chargeback reason codes were created to standardise the list of acceptable reasons why a bank may file a payment card chargeback on their cardholders/customers behalf. The following scenarios can also result in code 12. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. They help standardize the dispute process. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). A reason code is usually a 2-to-4-digit alphanumeric code provided by the issuing bank involved and is used to identify the reason for the dispute. Cancelled/Returned Merchandise or Services. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse The Chargeback Reason Codes are alphanumeric key codes provided to the merchant and that comes along with the chargeback request. You lack the necessary information to address the chargeback Guide Gain a better understanding of chargebacks nature and manage them effectively. Thus, chargeback reason codes are vital for establishing measures that uphold the integrity and reliability of the global payments system. These will tell you the most likely cause for the chargeback. These codes indicate what the cardholder told the bank, but the cardholder may be mistaken or simply lying. The best way to recognize patterns is to look at the chargeback reason code short codes. In both cases, the cardholder must be present to process the payment by providing enabling details like a PIN or signature. Visa Chargeback Reason Codes with Explanations. UA01 Fraud – About Visa chargeback reason codes. American Express Chargeback Reason Codes Explained. 1 already points to your Chargeback reason codes help businesses understand the issue and dispute chargebacks more effectively. What is Visa Chargeback Reason Code 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or About Visa chargeback reason codes. It covers card-present transactions where the cardholder denies ever using their card for that purchase. These transactions are common in the merchant industry, with advances allowing unattended What is Visa Reason Code 13. Prior to this, Mastercard’s list of reason codes was long, convoluted, and confusing; now there are fewer than ten different reason codes relevant to most merchants. %PDF-1. Mastercard uses a four-digit numbering scheme for its chargeback reason codes. Issuer Review; Allocation. 7 Canceled Merchandise/Services . Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is In that case, Chargeback Reason Codes is a set of alphanumeric codes developed by banks to help cardholders select specific reasons for filing a chargeback. For legitimate cases, that could be an issue of identity theft. Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from card Visa Chargeback Reason Codes. About Mastercard chargeback reason codes. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse Reason codes are alphanumeric codes that provide the justification for granting a chargeback. As intimated earlier, Discover's chargeback process differs from other networks, as they're both a bank and card brand. For instance, a missing feature, incorrect specification, or color It was originally one of several possible scenarios covered by legacy Visa reason code 83. Merchant win rates for this reason code were ~80% during Q1. In some instances, it could be that they genuinely did not recognize the transaction. This can be uncomfortable, especially if you run a physical merchant store where customers can walk in MasterCard Reason Code 4870 is a significant concern for merchants who accept credit card payments. About Discover chargeback reason codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim General Information about Reason Codes. The document is a list of chargeback reason codes for Discover card transactions in the U. When a cardholder is Visa Chargeback Reason Codes. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must An American Express chargeback reason code is a code that identifies the specific reason a cardholder or issuing bank has disputed a transaction, guiding the merchant on the nature of the dispute and what evidence may be required About Mastercard chargeback reason codes. When a customer disputes a bill on their The list of chargeback reason codes in this article is organized by card brand and type of dispute. Where can I find a list of Visa chargeback About Visa chargeback reason codes. 4? Visa chargeback reason code 12. By knowing these codes, businesses can take Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1: Fraudulent Multiple Transactions: Understanding the Amex chargeback reason codes, and how to fight or prevent issuances, go a long way in improving your odds. 4837 – No Cardholder Authorization; 4853 – Cardholder Dispute; HOW TO RESPOND. They also assist businesses in tracking patterns to prevent future chargebacks. Summary of Changes, 13 December 2018 Understanding Chargeback Reason Codes. By Chris Alarie on Aug 10, 2020. In this article, we’ll cover the types of chargeback reason codes, common chargeback reason codes, and how you can use them to help your business prevent future chargebacks. While seemingly straightforward and insightful, chargeback reason codes often only tell part of the story. For an overview of the dispute stages, see Dispute process and flow. Understanding chargeback reason codes is one of the most essential parts of effective chargeback management. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or UNDERSTANDING REASON CODES. The Visa chargeback reason code 10. This chargeback can arise from misunderstandings or disputes regarding the cancellation of the order. Chargeback /Dispute; Merchant Response. 3. For MasterCard reason code 4837, provide all of the following: Description of the goods or services being About Visa chargeback reason codes. AI Platform for Identity-Centric Fraud | Sift About Visa chargeback reason codes. Under Visa Claims Resolution, Reason Code 10. For example, the Visa chargeback reason code 10. Download our comprehensive guide to reason codes, modifiers, time limits, and compelling About Discover chargeback reason codes. The shorthand description is “Late Presentment. Each card network defines hundreds of codes representing detailed reasons for dispute claims. 1 refers to credit card chargebacks that come from transactions made with counterfeit EMV chip cards. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid About American Express chargeback reason codes. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse About Visa chargeback reason codes. And when companies About Visa chargeback reason codes. The shorthand description is “Cancelled Merchandise/Services. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is for chargeback reason code 4863 (Cardholder Does Not Recognize). Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse Visa chargeback reason code 10. Chargeback fees can differ from bank to bank, and depending on the number of chargebacks you may have, the fees can increase Visa Chargeback Reason Code 30: Services Not Provided or Merchandise Not Received Now George has contacted his bank to start a dispute with the Reason Code 30: Services Not provided or Merchandise Not Received. The Visa reason codes come in decimals. Amex card chargeback reason code is a set of numerics the card network uses to specify the causes of cardholder disputes. 3 indicates a consumer dispute with the merchandise or delivery. Visa chargeback reason Code 10. 4 – CBK: Fraudulent Transaction: No Cardholder Authorization 11. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim Visa organizes its chargeback reason codes into categories such as fraud, authorization issues, and processing errors. Visa uses a numeric scheme for its chargeback reason codes. 4808 – Authorization-Related Chargeback – Expired Chargeback Protection Period Reason codes are alphanumeric codes that provide the justification for granting a chargeback. page 5 reason codes Every chargeback will cite a reason code, and decod-ing it is the first step to fighting back. Discover Chargeback Reason Codes. These codes are often numeric, which leads us to how Visa categorizes its chargeback. This time we want to introduce you to chargeback reasons provided by Visa. 7 indicates a chargeback for returned merchandise or canceled services yet to be credited. 7, “Cancelled Merchandise / Services,” occurs when a cardholder claims that they did not receive the merchandise or services they paid for A Visa chargeback reason code is an alphanumeric code that identifies the specific reason for a chargeback. Chargeback Reason Codes are alphanumeric identifiers major card networks provide to classify the justification behind a chargeback. Non-receipt of information A new 4 byte reason code will be used moving forward. A chargeback reason code is an alphanumeric code, typically two to four digits long, issued by the issuing bank when a merchant receives a chargeback. About Visa chargeback reason codes. 3 – CBK: Fraudulent Transaction: No Cardholder Authorization 10. Fraud. The transaction: cost does not outweigh the potential loss incurred from a second chargeback fee. This code applies when customers claim they never received the merchandise or Chargeback reason codes. 1380. While seemingly Card account after successful chargeback. Here are just a few of the most common Mastercard chargeback reason codes, as well as potential solutions for handling them. The major card networks like American Express, Discover, Visa, and MasterCard have created these reason codes to explain the reasons behind the chargeback . The Ultimate Dispute Management Resource. Visa Chargeback Reason Code 13. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, Visa specifies 46 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, Consumer Disputes, and Processing Errors. Banks use reason codes to translate the customer’s justification for raising a credit or debit card dispute into a standardized reason that the merchant can understand and address. 7: Invalid Data: 14. In 2016, Mastercard chargeback reason codes were condensed and consolidated, in a restructuring that resembled Visa Claims Resolution. Chargeback reason codes tell the merchants the real reason for the chargeback. 1 is used in fraud-related chargebacks where the cardholder disputes a transaction as never authorized. 7? How can I prevent this dispute in the future? Can I fight this chargeback? Visa chargeback reason code is a set of numbers and letters that financial institutions use to specify the causes of payment disputes on Visa cards. 3 falls under the fraud category for physical card keying or processing at unattended terminals. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse AI Platform for Identity-Centric Fraud | Sift • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. gvlyfy dqgxk irz grbqs bkqv rupwxf zqskcz yoi hnx xecoa