Iqos warranty japan claim number. For Greece, you need to be an active IQOS CLUB member.


Iqos warranty japan claim number Therefore, Philip Morris International places a strong emphasis on the Japanese market, with new products being launched in Japan before other regions worldwide. If the diagnostic tool doesn’t succeed in fixing the issue, then please contact the free In all countries where IQOS is present, you can use our International Service and replace the defective device in the event of a warranty claim. Even products of the highest quality can sometimes stop working, and we know how annoying it is when you can't use your IQOS. 9171234567) We will text you to confirm your number. IQOS Partner locations are provided in SCHEDULE 2. IQOS products are popular around the Heated tobacco products (HTPs) are novel products that allow users to inhale nicotine by heating (350 °C) reconstituted tobacco rather than combustion (900 °C) as in conventional cigarettes. In the absence of the proof of purchase, the company reserves the right to voluntarily apply the warranty duration starting from the manufacturing date of the IQOS device components in IQOS provides you with a voluntary warranty of 12 months. When registering on the IQOS database, you must accurately and completely provide all required information. For Malaysia, you'll get 1 year warranty from the day you purchase your device. Your warranty gives you peace of mind abroad. (c) To make a claim you should contact the IQOS Customer Care team on the social care pages as provided in these Terms or by calling the number provided on the IQOS device packaging for your country of residence and providing the same information detailed in paragraph 4. Armenia, Israel, Kazakhstan, Russia, Serbia, Ukraine, Moldova, Japan, New Zealand, South Korea, Malaysia, Indonesia, Palestine, South Africa, Turkish Republic of Northern Cyprus, Reunion (region of France), Canada, Colombia All new devices and purchased directly from us online come with a 12 month warranty. Ensure that you have your proof of purchase before making the call. when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. (or “AAI”) as an authorized distributor and Transcosmos Asia Philippines (or “Transcosmos”) as an authorized customer care service provider of PMFTC, will at its option (but without affecting your statutory rights) repair or replace any components which are defective in IQOS International Assistance is here to provide IQOS support when you travel. Find answers to frequently asked questions about warranty and replamecement of IQOS products. Find answers to frequently asked questions about IQOS including storage, safety and what to do if your IQOS is not working. With the free IQOS Care Plus services, you can gain additional coverage for your device, including a The customer service team will repair or replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS™ User Guide and which are subject to a valid voluntary warranty claim. IQOS本体(IQOS ホルダー、IQOS ポケットチャージャー、IQOS イルマ ワン、IQOS 3 マルチ)はリチウムイオン電池を使用しております。 実際の廃棄に関しては、各自治体の区分に従って廃棄してください。 また、全国7ヵ所 Do you need help with IQOS service, solve a complaint or want to contact an IQOS sales representative? Take advantage of the official IQOS support Philip Morris. Your IQOS is covered with a 1 year warranty. Call 00 800 2559 2559*. Skip to main content To make a claim under this warranty, please contact one of our consultants for assistance. Report the claim to the International Assistance Customer Service Center by calling 00 800-2559-2559, including the following information: (1) serial number of the damaged device; (2) Call +41 215 478 888 and we will assits you. g. You can Discover the IQOS warranty and benefits for your device, including the question of how to make a replacement claim. The IQOS ILUMA x Steve Aoki limited edition Discover more. IQOS kits have 3 year warranty for devices purchased from January 1, 2022. TO DEVICE RESET TO IQOS DIAGNOSTIC TOOL IQOS Pop-up Store locations are provided in SCHEDULE 1. Need help on warranty and device replacement? Visit IQOS support and get easy, step by step guides on warranty activation, replacement coverage, and more. (or “PMFTC”) in cooperation with ActivAsia Inc. Ensure your device is linked to your account at jo. 1. During this period, IQOS will replace or repair your device if the warranty conditions are met. Your IQOS warranty gives you peace of mind abroad. For example, in the UAE, you'll get 1 year warranty from the day you buy your device. You may use Services only within the duration of your 12-month IQOS warranty period in the country of purchase except for that at paragraph 5. English. V Jordan. It’s not directly enforceable in a third country. PMI 3-month reduced exposure studies conducted in Japan and the US in near real world conditions. Visit this support guide for further information. 3. Monday to Friday 9. 321 likes, 2,133 comments - eg. Your IQOS comes with a one year warranty. TEREA tobacco sticks Explore 14 flavours - for IQOS ILUMA. The warranty claim may be Please contact our Customer Care Team, they will let you know if you can use your statutary guarantee for the issue you are facing with your device. To purchase IQOS ILUMA, IQOS ILUMA ONE and lil SOLID Ez at this special rate, you can visit our online store at IQOS. Devices with a serial number that has been altered, erased, or removed. Please, consult your operator’s requirements before travelling. 00 to 22. 5 million users. Live chat hours. HEETS tobacco sticks Shop HEETS for IQOS 3 DUO. Let's chat Can’t find what you’re looking for? Contact our Customer Service team. Learn all about it in our FAQs. *Certain charges may apply, Discover the IQOS warranty and benefits for your device or accessories, including the question of how to make a replacement claim. English; Italiano • Call the IQOS toll-free number 800-226042 - available every day from 07. IQOS ILUMA series. To enter this website, please confirm that you are an 18+ smoker/vaper AND an existing IQOS customer. For Greece, you need to be an active IQOS CLUB member. IQOS CARE PLUS provides coverage even when you’re travelling abroad:Our international hotline is happy to help in the event of a valid warranty claim and, as needed, to replace your defective device in a flash. Do you want to make a claim? It's easy and quick, just contact our Customer Care service Most IQOS consumers agree that IQOS ILUMA produces significantly less smell compared to previous generations of IQOS. Find answers to your questions about IQOS Warranty, including how long warranties last and how to claim your warranty. If you are eligible for device replacement and Calling 0800 2559 2559 from certain countries may require dialling extra numbers before 800. 00 or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. 6 million IQOS users worldwide, over half of them are in Japan. Have a question? Direct Message us at IQOS Customer Care E-commerce partner. Shop IQOS. Iluminate your world with IQOS ILUMA X STEVE AOKI 10 Year Edition Discover more. In the absence of the proof of purchase, the company reserves the right to voluntarily apply the warranty duration starting from the manufacturing date of the IQOS Device components in question based on its own records. You can also contact us on Facebook. The Philip Morris International entity listed in warranty card under the heading of ‘Customer Care’, will, at its option (but without affecting your statutory rights), repair or replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. k) Any malfunctions caused by the firmware of the product, including where your product is not using the latest version of the firmware, unless Discover warranty and benefits for your IQOS device, including questions on how to make a replacement claim. The Philip Morris International entity listed under the heading of ‘Customer Care’, will at its option (but without affecting your statutory rights) repair or replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. Pilih Akun >> Perangkat >> Tambah Perangkat The Philip Morris International entity listed under the heading of ‘Customer Care’, will at its option (but without affecting your statutory rights) repair or replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. To make a claim under this warranty, please contact our Customer Care team who will guide you through. (v) IQOS Partners. We are here to help you solve any problem with your IQOS. com, visit our nearest IQOS Authorised Centre or IQOS Partners: IQOS Stores | Heat-Not-Burn | IQOS Malaysia or search for “IQOS Authorised Centre” on Google, call our IQOS Care Team hotline at 1800-88-3858 or visit our Lazada To make a claim under this warranty, please contact your IQOS Care Team for assistance. We are at your disposal 7 days a week from 8:00 to 22:00 (10:00 to 17:00 during holidays). If not, you can register your IQOS device using your account. Tax registration number (450-225-747)". iqos on August 12, 2024: "MEET Task 1 FINALISTS! Help your favorite picture GO TO JAPAN WITH IQOS by voting the number of your favorite picture in the comments. k) Any malfunctions caused by the firmware of the product Find answers to your questions about IQOS Warranty, including how long warranties last and how to claim your warranty. The Your home IQOS Customer Care will assist you for replacement when you are located in the country where your device is registered. International assistance. HE. O. IQOS commercial warranty Advanced support services* 1 year support for manufacturing defects from IQOS (Proof of purchase needed in case you have not registered your device to your profile) In all of the countries where IQOS is available, you can use our International Europe Service and have your defective device replaced in the event of a warranty claim. Japan - 001 010 800 2559 2559 (KDD); 0033 010 800 2559 2559 The device must have a valid and legible serial number. All you need to do is to keep your receipt or take a picture of it as proof of purchase. IQOS devices and accessories for return must be unboxed or unopened, must be in their original packaging. Connection limitations may apply with some mobile operators. * *Source: Studies conducted in Italy and Japan with a total of 714 IQOS users, November 2020 to March 2021. Do you want to make a claim? It's easy and quick, just call our IQOS experts at *2373, Sun-Thu 08:00-18:00 and they will help troubleshooting any problems with your device. Learn more about warranty replacement. T&C Apply This product is not risk-free and provides nicotine, which is addictive. Na'ur, Umm Albasateen road- Madaba Triangle. IQOS - Origin Country Check. com, by livechat in our website or by our Facebook page IQOS Réunion. The number of total users we report refers to IQOS users for whom PMI tobacco sticks represent at least 5% of their daily tobacco consumption over the past 7 days, while the number of people we estimate have completely quit cigarette smoking refers to IQOS users who have completely quit cigarettes and for whom PMI tobacco sticks represent at Discover IQOS devices: they are a smoke free alternative to continued smoking. Register your IQOS device and unlock great advantages like: Fast and free IQOS replacement* International coverage with IQOS support and IQOS device replacement services wherever you are in the world; Extended IQOS warranty, in case you accidentally damage your device** Access to limited editions and exclusive offers* In all countries where IQOS is present, you can use our International Service and replace the defective device in the event of a warranty claim. Product for which serial numbers have been removed or altered. of material or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid warranty claim. For the up-to-date list of service points, please proof of purchase before making a warranty claim. 00 IQOS™ User Guide, and quick self-service support available on To make a claim under this voluntary warranty, please contact your Customer Care number above for assistance or visit one of our service points. Of the 6. report your claim to the Dapatkan bantuan dan informasi dari IQOS Expert terkait dengan produk IQOS. If you notice any defect or crack on your device, please stop using your IQOS immediately and contact IQOS team. IQOS has been in Japan for 10 years, with the number of IQOS users in Japan reaching 8. com so your warranty details are always available. The manufacturer warranty is valid only in the country of purchase. Check out the details. Specific Terms of the Offer, including the IQOS Together X Sensorium Tokyo 2024 and Together X Sensorium If the device is still not working, please contact IQOS by free phone call – 0800 9900000 – and request a replacement order for your IQOS. re@iqos. The provisions of this warranty are only valid for 1-year in the country of purchase. Find answers to frequently asked questions about your IQOS Warranty. See all products series. How Long is my IQOS Device Warranty Valid For? Do you want to make a claim? It's easy and fast, just contact our customer support on 0800 99 099 which is available from Monday to Saturday from 09:00 to 21:00 and we will help you International Assistance is here to provide IQOS support when you travel. Contact our dedicated IQOS Care Team in UAE. 3 For all new IQOS users who register in our database after the IQOS Care launch date you may become an IQOS Care member by registering your eligible Device within your device voluntary warranty period. Philip Morris Investments B. Please note that your IQOS device must be registered to be able to replace it free of charge. How can I claim the warranty? Our Customer Care team is at your service: By phone: 900 15 20 15 (toll free number), Monday to Friday from 9:00 am to 9:00pm. How to make a claim for an IQOS replacement. com, silakan daftar terlebih dahulu dan lakukan warranty activation untuk perangkat Anda setelah kami melakukan verifikasi data dalam 3x24 jam. Contact IQOS today. 00 to 18. Your voluntary warranty period depends on which country you bought your IQOS in. 5 million, accounting for approximately 30% of the global total of 28. Check out the IQOS ILUMA FAQs. The provisions of this warranty are only valid in the What do we cover with the IQOS warranty? PMFTC Inc. Do you have questions about your IQOS device warranty? In this FAQ section you can find the answers. If the problem persists, then launch the IQOS diagnostic tool. Discover all the services available and how to get the support you need to experience your IQOS ILUMA. Welcome to IQOS. Skip to main content Even products of the highest quality can sometimes stop working, and we know how annoying it is when you can't use your IQOS. Resolve all your issues with our online diagnostic tool, speak to our support team via live chat or visit our support guides and FAQs. 00 to 17. The serial number of your IQOS ORIGINALS DUO device is a code that consists of fourteen characters. IQOS ILUMA has no In all of the countries where IQOS is available, you can use our International Europe Service and have your defective device replaced in the event of a warranty claim. IQOS Partners are select establishment in various locations that are authorized to distribute PMFTC products. Feel free to reach out to us by phone 0800 20 22 22, by email contact. These What do we cover with the IOQS warranty. Only for use by adult smokers. And if the problem is covered by the warranty, we will provide you with a new IQOS as soon as possible. The number of total users we report refers to IQOS users for whom PMI tobacco sticks represent at least 5% of their daily tobacco consumption over the past 7 days, while the number of people we estimate have completely quit cigarette smoking refers to IQOS users who have completely quit cigarettes and for whom PMI tobacco sticks represent at The Device must have a legible and valid serial number. . We'll cover your IQOS with a 1 year warranty. Simply contact our free international hotline at +800 2559 2559 . This code is displayed on the side of your Holder. IQOS ILUMA Starter Kits. If you are travelling to a country where IQOS is sold, you can use the International Assistance line, if you are an eligible customer (eligibility varies per Origin country). The provisions of this warranty are only valid in the country of purchase. Skip to main content Close. If the diagnostic tool doesn’t succeed in fixing the issue, then please contact the free IQOS CARE hotline at 0800- 1114 767. 201501037396 (1162717-D)) Customer care will repair or replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS User Guide and which are subject to a valid voluntary warranty claim. 4(a). Product support. International Assistance is here to provide IQOS support when you travel. For example, in Palestine, you'll get 1 years warranty from the day you buy your device. 00; Saturday 10. Are you abroad and need help with your IQOS device? Don't worry, our international service team is only a phone call away. I already have an IQOS account. After the first claim is settled, the Accidental Damage in your country of How to make a claim for an IQOS replacement Even products of the highest quality can sometimes stop working, and we know how annoying it is when you can't use your IQOS. HE; ENG; ברוך הבא לאתר IQOS! פשוט צרו קשר עם מומחי IQOS בטלפון 2373*: ימים א'-ה' בין השעות 08:00-18:00, והם יסייעו לפתור כל בעיה You must submit the IQOS devices and accessories for return in IQOS Stores up to seven (7) days from date of purchase or you may contact IQOS Customer Care at #983838 to have the IQOS device and/or accessories picked up. Shop. Devices that have been opened, repaired, modified, or tampered with in a manner not authorized by Philip Morris. IQOS ILUMA Devices. View the IQOS website terms and conditions which apply to your use of this site and orders made over the telephone or on the site. Our agents are available from Monday to Friday 8am-5pm. Try for £5 Try IQOS for 14 days. The Philip Morris International entity listed under the heading of ‘Customer Care’, will at its option (but without affecting your statutory rights) repair or replace any components which are defective in terms of material or workmanship when used in accordance with the associated IQOS™ User Guide and which are subject to a valid voluntary Find out about IQOS device warranty activation and duration, including what it covers. Please How Can I Activate the Warranty for my IQOS Device? • Use our online diagnostic tool to check the eligibility for your device. and we know how annoying it is when you can't use your IQOS. +381* If there is a problem with your IQOS device, then the first thing to do is to attempt a reset. Bila Anda belum memiliki akun di IQOS. If your IQOS device breaks or stops working while you're away from home, we're here to help you. Discover the IQOS warranty and benefits for your device or accessories, including the question of how to make a replacement claim. To make a claim under this warranty, please contact one of our consultants for assistance. Amman / Jordan . For example, in Kuwait, you'll get 1 year warranty from the day you buy your device. Box 1875, Amman 11941, Jordan If there is a problem with your IQOS device, then the first thing to do is to attempt a reset. All you need to do Discover the IQOS warranty and benefits for your IQOS ILUMA device or accessories, including the question of how to make a replacement claim. Discover the services available for your IQOS ILUMA PRIME and find out how to get the support you need to experience your device. IQOS CLUB; Facebook; Instagram; For any enquiries you can call 0800 432 0000. IQOS ILUMA devices Shop our heated tobacco devices. IQOS Warranty Device From our award-winning design to the number of IQOS stores worldwide, find out the 7+1 facts you need to know about IQOS. Warranty; Promo Terms & Conditions; Important Information; Social & Community. Click here to login to your IQOS account for mobile phone users. Check out if your IQOS device is still under warranty and how you can best use the IQOS warranty service for your device. If you and/or your device are not registered, you will need to provide proof of purchase in order to claim your warranty. Philip Morris Japan announced that it will continue to expand its heated cigarette business with the aim of realizing a ” What is my warranty with IQOS? More information available in the warranty card provided with the device. Test IQOS 15 days for free. What does the warranty not cover? Your voluntary warranty period depends on which country you bought your IQOS in. P. Box 1875, Amman 11941, Jordan The ” IQOS ILUMA i ” series was launched to coincide with the 10th anniversary of IQOS in Japan. Learn about what it is and how long your warranty lasts for. 2. For any device issues or inquiries while travelling In all countries where IQOS is present, you can use our International Service and replace the defective device in the event of a warranty claim. VH Distribution Sdn Bhd (Registration no. Discover the IQOS warranty for your device or accessories, including the question about policies of replacement claim. Report the claim to the International Assistance Facebook. Shop TEREA Shop TEREA for IQOS ILUMA. IQOS adalah alternatif lebih baik, tanpa api, tanpa asap, tanpa abu. In November 2014, the first ever IQOS product was launched in Nagoya, Japan. Do you want to make a claim? It's easy and quick, just contact Find out if your new IQOS ILUMA device is under warranty, for how long and what is excluded from the IQOS Warranty program. To make a claim under this warranty, please contact our Customer Care Team for assistance. Secondhand devices or devices that have been, or are, registered by another person are not eligible for registration This service does not affect your rights regarding the IQOS warranty which is valid in your country of residence. 2 The Device must have a readable and valid serial number. iqos. If you need support while abroad, contact the IQOS Customer Care toll free number* +800 2559 2559 for assistance. Next level innovation Discover technology. Mobile number (e. Just contact us on +41 21 547 88 88. All you need to do is to contact our Customer Care (available everyday from 9am to 6pm) to activate your device. ftr cfkks wujanh glp bxka jtij bbgfx mrfgq mzrqd ysesxz