Mitel connect support. 0 Upgrade Paths: ShoreTel 13 or 13.
Mitel connect support Jan 8, 2024 · Here's the review of four ways to get in touch with Mitel customer service as well as the shortcomings of Mitel support. BTI Communications Group has been at the forefront of unified communications with ShoreTel / Mitel Connect support since 2007. The portal will automatically verify technical certification and product licensing to confirm support entitlement. 3-SP2 22. Mitel has recently accelerated its End-of-Design Support timeline for ShoreTel and MiVoice Connect, moving the date to December 31st, 2025. x (all builds) to ShoreTel Connect ShoreTel 14 or 14. Please contact Mitel Technical Support if you require technical assistance. Find the right Mitel support quickly. Get expert help, request assistance, and connect with certified partners for your business needs. . Whether you are on the cloud or premise-based, IPC Technologies offers the highest level of Mitel and Shoretel support expertise. If you cannot resolve the problem with the Troubleshooting sections in the NuPoint Unified Messaging Technician's Handbook, please collect the required information listed in the Troubleshooting chapter before calling Mitel Technical Support. Explore tools designed for seamless business connectivity. Contact us today to receive support in sales, service for Mitel communications & other platforms, including RingCentral, IntelePeer & more. Download Mitel Connect apps for desktop, mobile, and browser. MiVoice Connect Support are the way Mitel provides software updates for the platform and ensures the suitability of MiVoice Connect for new IT environments, so it can meet your business needs. x (all builds) to ShoreTel Connect ONSITE OS Support: ShoreTel Main and Distributed Servers (Standalone, VMware MiCloud Connect/Sky Support MiCloud Connect and Sky hub for customers and partners to access training and self-help, view real-time service status (Trust), chat, open a case or contact Support. Access Mitel global technical support for partners and Open SIP phones. Access Mitel portals including MiAccess Partner Portal, Customer Support, User Group, and Technology Partner Program. Throughout this process, BTI has helped hundreds of businesses optimize, maintain, and grow their return on {{ getCallerName(interaction['call-id']) }}, {{ getAgentNameByExtension(interaction. 1500. What does this mean for you? Access and download Mitel applications to enhance communication, collaboration, and productivity. conference['conference-to-device']) }} Access the Mitel Learning Center for training and resources on MiVoice 5000, MiVoice Business, OpenScape, Contact Center, MX-ONE, MiVoice Office 400, and more. Team Managers - Log in with your email address and Connect Portal password to access the Team and Support menus. 24. Access portals, training, documentation, bid desk, CPQ, migration tools, and partner resources all in one place. ShoreTel / Mitel Connect Support Services Since 1985, CMS Communications has earned an industry wide reputation for delivering competitively priced IP telephony systems and superior technical support. Access MiTeam Meetings, MiCloud Connect, Web Dialer, and app integrations to stay connected anywhere. Mitel purchased ShoreTel in 2017 and has since renamed the ShoreTel business phone system while continuing to support and upgrade its hardware and software. Dec 29, 2014 · Current Active Builds As of Feb 2023 Upgrade Paths OS support MITEL/SHOREWARE BUILDS Mitel Connect Build 19. IMPORTANT NOTICE – Support Process Change Effective 6th October 2025 As part of Mitel’s digital transformation and our commitment to delivering the highest levels of support, effective 6th October 2025, all problem tickets must be submitted via the Mitel Web Portal. Find the Right Mitel Partner for Your Business Connect with a certified expert who understands your needs and can help you get the most out of your Mitel solution. Apr 28, 2025 · Last year, Mitel announced the End-of-Life (EOL) of MiVoice Connect, with all support ending by December 31, 2029. 0 Upgrade Paths: ShoreTel 13 or 13. Authorized Contacts - Log in with your email address and Connect Portal password to access the Organization, Phone System, Team, and Support menus. difbuveggveysrlrcgqteuwtdgiyzfumugrucmlgaqxrrbnmrqnchzddkksxbybuilndcyznafnhvbzgciq